Trust & Licensing
67/100
Licensing, insurance, bonding, BBB record, and verified credentials.
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Rachel Evans HVACHVAC in Descanso · Reviews & Verification
Descanso, CA
Scored Jun 9, 2026
B
434/700
TradeScore measures verifiable business health, not workmanship.
HVAC$$Great Value47 / 91 checks
TradeScore™
Grade Breakdown
How the TradeScore works
We score this contractor out of 700 across 7 categories using public data: licensing, reviews, their website, and more. Higher is better. Each bar below is that category out of 100. Open a card to see the checks behind it.
Online Presence
78/100
Website quality, page speed, structured data, and Google profile completeness.
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Reputation
61/100
Ratings, review volume, recency, owner responsiveness, and sentiment.
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Pricing & Value
80/100
Transparency, financing options, and what customers say about cost.
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Service Quality
16/100
Warranties, guarantees, emergency service, certifications, and customer care.
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Website Health
82/100
Technical site fundamentals, Core Web Vitals, semantic HTML, sitemap, canonical URLs, Open Graph + Twitter Card metadata, content freshness, named services.
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Smart Search
50/100
How well your site is structured for AI search engines to read and recommend, LocalBusiness + Review + FAQ + Service/Product schemas, llms.txt, NAP consistency.
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What Customers Say
Reviews
Review summary
Rachel Evans HVAC is viewed as fair and competitive on pricing. Reviewers consistently highlight strong recommendations. A few mention communication issues.
The themes below are summarized from the actual text of those reviews.
Summarized from 24 Google reviews
What customers love
- Strong recommendations25Google 25
- Fast response times14Google 14
- Reliability and honesty10Google 10
- Knowledgeable team9Google 9
- Professional technicians8Google 8
Common concerns
- Communication issues2Google 2
- Scheduling delays1Google 1
- Upselling on some visits1Google 1
a month ago
Prompt to respond. Work was done quickly and for a reasonable price. Definitely recommend them for HVAC install and repair.
Paul Smithvia Google
2 months ago
I found Rachel on TikTok. So glad I did! She came out same day, was able to diagnose the issue, replace the bad part , all within a very short period of time. I would definitely recommend.!
Patricia Lockwoodvia Google
Edited 2 months ago
They installed a new air conditioner for me. I had previously been dealing with another HVAC vendor and was very frustrated by them. Working with Rachel was a welcomed change. She was able to resolve an issue I had wi…
Jessica Engvia Google
2 months ago
Rachel was prompt and extremely helpful with finding the issue with our home (suspected gas leak). Once discovering the issue she talked through various options and helped us quickly get it resolved. She even continue…
Michael McCloskeyvia Google
2 months ago
I’m a general contractor locally and have had a few great experiences with this company now. They have done everything from system inspections to repairs for our clients. The entire team is super responsive, reliable…
Kevin Mosservia Google
2 months ago
Absolutely incredible service!! Cannot recommend enough. Fast, reasonable and stellar customer service. Would absolutely recommend to anyone
Natalie Djabirasvia Google
From Their Google Profile
Photos
What They Do
Services, specialties, and brands
Services
HVACAir ConditioningHeatingIndoor Air Quality
Specialties
What they're known for.
Indoor Air Quality
TradeScore ratings are generated algorithmically from publicly available data including California CSLB license records, Better Business Bureau filings, Google Business Profile data, and automated website analysis. Scores reflect the data available at the time of scoring (see date above) and are updated periodically. Scores are informational tools designed to help homeowners research contractors. They are not endorsements, guarantees of work quality, or recommendations to hire or avoid any contractor. Data accuracy depends on public sources and may not reflect recent changes. If you are a contractor and believe your information is inaccurate, visit tradesadvisory.com/dispute to request a review. See our full Terms of Service for details.