Trust & Licensing
83/100
Licensing, insurance, bonding, BBB record, and verified credentials.
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Five Star Heating And Air ConditioningHVAC in El Cajon · Reviews & Verification
772 Jamacha Rd, Ste 309, El Cajon, CA, 92019
Scored Jun 9, 2026
C
356/700
CSLB licensed, bondedTradeScore measures verifiable business health, not workmanship.
HVAC$Great Value43 / 91 checks
Found on
TradeScore™
Grade Breakdown
How the TradeScore works
We score this contractor out of 700 across 7 categories using public data: licensing, reviews, their website, and more. Higher is better. Each bar below is that category out of 100. Open a card to see the checks behind it.
Online Presence
63/100
Website quality, page speed, structured data, and Google profile completeness.
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Reputation
47/100
Ratings, review volume, recency, owner responsiveness, and sentiment.
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Pricing & Value
66/100
Transparency, financing options, and what customers say about cost.
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Service Quality
21/100
Warranties, guarantees, emergency service, certifications, and customer care.
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Website Health
64/100
Technical site fundamentals, Core Web Vitals, semantic HTML, sitemap, canonical URLs, Open Graph + Twitter Card metadata, content freshness, named services.
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Smart Search
12/100
How well your site is structured for AI search engines to read and recommend, LocalBusiness + Review + FAQ + Service/Product schemas, llms.txt, NAP consistency.
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What Customers Say
Reviews
Review summary
Five Star Heating And Air Conditioning is viewed as fair and competitive on pricing. Reviewers consistently highlight strong recommendations. A few mention quality concerns.
The themes below are summarized from the actual text of those reviews.
Summarized from 8 Google and 10 Yelp reviews
What customers love
- Strong recommendations8Google 4 · Yelp 4
- Reliability and honesty7Google 3 · Yelp 4
- Fast response times6Google 2 · Yelp 4
- Professional technicians5Google 2 · Yelp 3
- Quality workmanship5Google 3 · Yelp 2
Common concerns
- Quality concerns3Google 2 · Yelp 1
- Upselling on some visits2Yelp 2
- Scheduling delays1Yelp 1
a year ago
You sold me a new air conditioner and the vent in my room and the back of the house I discovered that vent isn’t working. I’ve left several messages but no one ever calls me back. Today the phone rings but doesn’t eve…
Tammee Jouettvia Google
3 years ago
5 Star offered the best price out of all the bids I got. Installers were courteous and professional, the system works great. I highly recommend this company and I will do business with them again.
Nathan Shaffervia Google
3 years ago
Jay of Five Star Heating & ventilation has performed all of the projects for my construction company for the last 7 years. He is the best person to use for HVAC. My company has tried others in the past but none have r…
David Lloydvia Google
3 years ago
Fixed ac in about an hour 145 bux with parts. Thanks guys
Johnny Weldvia Google
6 years ago
Another great service call with 5 star, great communication and reliable. I was dealing with another company trying to get my a/c fixed and they had no idea what there were doing so I called Kevin and they got my a/c…
Robert Bamfordvia Google
7 years ago
Jay and his two-man crew did a great job on the installation of a new wall furnace - efficient, pleasant, nice job of cleaning up - all this for less than half what a larger company quoted me - Thanks Jay.
Carol Stevensvia Google
From Their Google Profile
Photos
What They Do
Services, specialties, and brands
Services
HVACAC InstallAC InstallationHeatingIndoor Air QualityTune Up
Specialties
What they're known for.
Maintenance PlansNew InstallationsIndoor Air Quality
Works With
CarrierTraneLennox
TradeScore ratings are generated algorithmically from publicly available data including California CSLB license records, Better Business Bureau filings, Google Business Profile data, and automated website analysis. Scores reflect the data available at the time of scoring (see date above) and are updated periodically. Scores are informational tools designed to help homeowners research contractors. They are not endorsements, guarantees of work quality, or recommendations to hire or avoid any contractor. Data accuracy depends on public sources and may not reflect recent changes. If you are a contractor and believe your information is inaccurate, visit tradesadvisory.com/dispute to request a review. See our full Terms of Service for details.