Trust & Licensing
63/100
Licensing, insurance, bonding, BBB record, and verified credentials.
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By The Book Plumbing Heating Air ConditioningHVAC in San Diego · Reviews & Verification
San Diego, CA
Scored Jun 9, 2026
C
335/700
CSLB licensed, bondedTradeScore measures verifiable business health, not workmanship.
HVAC$Great Value43 / 91 checks
TradeScore™
Grade Breakdown
How the TradeScore works
We score this contractor out of 700 across 7 categories using public data: licensing, reviews, their website, and more. Higher is better. Each bar below is that category out of 100. Open a card to see the checks behind it.
Online Presence
48/100
Website quality, page speed, structured data, and Google profile completeness.
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Reputation
100/100
Ratings, review volume, recency, owner responsiveness, and sentiment.
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Pricing & Value
24/100
Transparency, financing options, and what customers say about cost.
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Service Quality
28/100
Warranties, guarantees, emergency service, certifications, and customer care.
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Website Health
54/100
Technical site fundamentals, Core Web Vitals, semantic HTML, sitemap, canonical URLs, Open Graph + Twitter Card metadata, content freshness, named services.
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Smart Search
18/100
How well your site is structured for AI search engines to read and recommend, LocalBusiness + Review + FAQ + Service/Product schemas, llms.txt, NAP consistency.
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What Customers Say
Reviews
Review summary
By The Book Plumbing Heating Air Conditioning is viewed as fair and competitive on pricing. Reviewers consistently highlight fast response times. A few mention scheduling delays. Several reviewers note the quality of work justifies the cost.
The themes below are summarized from the actual text of those reviews.
Summarized from 53 Google and 33 Yelp reviews
What customers love
- Fast response times45Google 28 · Yelp 17
- Strong recommendations44Google 23 · Yelp 21
- Professional technicians32Google 21 · Yelp 11
- Clean work areas15Google 8 · Yelp 7
- Reliability and honesty13Google 5 · Yelp 8
Common concerns
- Scheduling delays12Google 1 · Yelp 11
- Upselling on some visits8Google 5 · Yelp 3
- Quality concerns5Google 3 · Yelp 2
a month ago
Leon came by to check out our AC since it hasn't been working and its been so hot lately. He new the urgency of getting it fixed right away. He figured out it was the relay and was able to replace the part and get our…
Christopher Hastingsvia Google
a month ago
We had a leak in the wall and Leon came out to fix it. He was very professional and took care of everything in a timely manner. He always would answer his phone if we had questions and turned this stressful situation…
Jamie Hastingsvia Google
a month ago
Thank you Wayne for coming out so quickly to help me with my backed up drain. Crazy how much damage can occur from something like this. Really appreciate your professionalism and expertise. I will definitely be recomm…
Anthony Jaureguivia Google
7 months ago
If you want honest service with zero pressure, this is the company to call. They didn’t try to upsell me or push unnecessary repairs. Just straightforward help and great results. I’ll be referring them to friends and…
Victor Hammondvia Google
7 months ago
Geramiah and Cain replaced my shower valve today and they killed it! Great customer service, friendly guys and the shower works perfectly!
manuel burgessvia Google
8 months ago
Had a mini emergency with our bathtub stopper Saturday morning. Jeremiah came to fix our issue, and there was no "overtime fee" that some plumbers have during the weekend. He was very nice and transparent with what wo…
Rina Deevia Google
From Their Google Profile
Photos
What They Do
Services, specialties, and brands
Works With
Carrier
TradeScore ratings are generated algorithmically from publicly available data including California CSLB license records, Better Business Bureau filings, Google Business Profile data, and automated website analysis. Scores reflect the data available at the time of scoring (see date above) and are updated periodically. Scores are informational tools designed to help homeowners research contractors. They are not endorsements, guarantees of work quality, or recommendations to hire or avoid any contractor. Data accuracy depends on public sources and may not reflect recent changes. If you are a contractor and believe your information is inaccurate, visit tradesadvisory.com/dispute to request a review. See our full Terms of Service for details.