Trust & Licensing
72/100
Licensing, insurance, bonding, BBB record, and verified credentials.
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1st Response Plumbing & Flood DamageHVAC in National City · Reviews & Verification
National City, CA
Scored Jun 9, 2026
B
444/700
TradeScore measures verifiable business health, not workmanship.
General Contractor$$$Premium51 / 91 checks
TradeScore™
Grade Breakdown
How the TradeScore works
We score this contractor out of 700 across 7 categories using public data: licensing, reviews, their website, and more. Higher is better. Each bar below is that category out of 100. Open a card to see the checks behind it.
Online Presence
98/100
Website quality, page speed, structured data, and Google profile completeness.
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Reputation
73/100
Ratings, review volume, recency, owner responsiveness, and sentiment.
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Pricing & Value
61/100
Transparency, financing options, and what customers say about cost.
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Service Quality
18/100
Warranties, guarantees, emergency service, certifications, and customer care.
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Website Health
72/100
Technical site fundamentals, Core Web Vitals, semantic HTML, sitemap, canonical URLs, Open Graph + Twitter Card metadata, content freshness, named services.
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Smart Search
50/100
How well your site is structured for AI search engines to read and recommend, LocalBusiness + Review + FAQ + Service/Product schemas, llms.txt, NAP consistency.
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What Customers Say
Reviews
Review summary
Recent reviews for 1st Response Plumbing & Flood Damage don't touch on pricing. Customers still report a strong overall experience (4.3 stars). Check their website or call for current rates.
The themes below are summarized from the actual text of those reviews.
Summarized from 405 Google and 143 Yelp reviews
What customers love
- Professional technicians29Google 14 · Yelp 15
- Fast response times24Google 13 · Yelp 11
- Strong recommendations22Google 10 · Yelp 12
- Reliability and honesty11Google 3 · Yelp 8
- Clear communication8Google 2 · Yelp 6
Common concerns
- Scheduling delays16Google 4 · Yelp 12
- Quality concerns7Google 2 · Yelp 5
- Communication issues5Google 1 · Yelp 4
3 weeks ago
My home warranty company assigned them to me. I was charged $10,000 for abatement, putting up marble tile, and Drying out a wall. With less than $3000 going to abatement and replacing the tile. Two fans and one dehumi…
John Shropshirevia Google
a month ago
On time and very thorough and effecient.
John Darbyvia Google
a month ago
Prompt service, very helpful and friendly
Dave Kurtzvia Google
2 months ago
I had a great experience with 1st Response Plumbing & Flood Damage. The plumber arrived on time, was professional, and quickly diagnosed the issue. The repair was done efficiently and everything was left clean afterwa…
yohannesvia Google
2 months ago
We received help from 1st Response because it was the company our Home Warranty company recommended. They were able to help as much a possible within the confines of our agreement. Though it took requesting a slightly…
Lottie Siannvia Google
2 months ago
Company is hard to get ahold of (goes straight to some AI generated voicemail that never receives a call back) and do not follow through on requests.
Noelle Neuhartvia Google
From Their Google Profile
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What They Do
Services, specialties, and brands
Services
PlumbingDrainLeakWater Heater
TradeScore ratings are generated algorithmically from publicly available data including California CSLB license records, Better Business Bureau filings, Google Business Profile data, and automated website analysis. Scores reflect the data available at the time of scoring (see date above) and are updated periodically. Scores are informational tools designed to help homeowners research contractors. They are not endorsements, guarantees of work quality, or recommendations to hire or avoid any contractor. Data accuracy depends on public sources and may not reflect recent changes. If you are a contractor and believe your information is inaccurate, visit tradesadvisory.com/dispute to request a review. See our full Terms of Service for details.